Teslong logo
Teslong logo

All articles

Why does your app need access to the files and folders on my phone?Updated a year ago

We understand that your privacy and security are of utmost importance when it comes to using our app. We want to assure you that your concerns are valid, and we appreciate the opportunity to address them.

When you first install our app, you may notice a prompt requesting access to your files on your mobile device. We want to clarify that this request is made in compliance with legal requirements and is essential for the proper functioning of our app. Other apps that you may have installed will do this as well.

Here's why we need access to your files:

  • Saving Photos and Videos: Our inspection camera app allows you to capture images and videos with our camera directly from your mobile device. To save these files to your device's storage, the app requires your permission.

  • Convenience and Accessibility: Granting access to your files ensures that you have easy access to these photos and videos whenever you need them. You can review, share, or analyze your findings conveniently from within the app.

  • Compliance with Regulations: It's important to note that requesting access to your files is not an invasion of privacy. It's a legal requirement for apps that save user-generated content to their device's storage. Rest assured, we take your privacy seriously and only access files necessary for the app's functionality.

We want to emphasize that our primary goal is to provide you with a seamless and efficient inspection experience while prioritizing your privacy and security. If you have any further questions or concerns regarding the app's permissions or functionality, please don't hesitate to reach out to our customer support team.

Was this article helpful?
Yes
No